Customer Service Process

We are committed to delivering engaging customer experiences plus world-class custom glass products. 


We listen, we collaborate and we deliver. Our consultants have quoted and delivered thousands of glass projects for over 20 years. Their quoting expertise is at industry best standard, efficient and accurate.

From a single kitchen splashback to commercial hotel bathroom fit outs, your quote will be solid and not deviate due to our in-depth experience. We’re always on time with same day quotes available on request.


Keeping ahead of the contemporary design curve is key when delivering glass solutions that exceed expectations across look, feel and functionality. Our team works fluently with you to enhance life space statements that draw inspiration from abstract, natural and urban surrounds. You provide the canvas—together we create the masterpiece.  


Executing the highest quality standards drives our team to create beautiful and practical glass features that transform spaces with vision.

Sharp attention to detail is instilled in a work ethic that doesn’t compromise when project challenges arise, regardless of brief and budget parameters. Design and manufacturing solutions are derived through team ingenuity and by pushing our multi-million dollar machines to their productive limits. Brains, tech and tenacity has got us to where we are today.


Our installation team takes as much pride in their work as the designers themselves, after all, a frame can make the picture. Fully qualified in their craft and constantly updating their skills, they know how to install the delicate medium of glass in a precise manner according to the feature’s visual and functional aspects. Splashbacks need to be heat and splash proof while shower screens waterproof and robust to impact. You can trust In Glass Design to get it right in place, right on time.